[FAQs] FREQUENTLY ASKED QUESTIONS

Where can I buy ProVerveo products?

All our products are accessible through the Amazon website, in the markets of: Spain and Italy.

Are the products dishwasher safe?

The products of our brand are suitable for hand washing and dishwashing.

Do the products have health approval?

All our products have the certificates required by the European regulation 1935/2004. Our brand has the Spanish health registration and all products have passed a specific migration test.

How long does it take for my order to arrive?

All our catalogue has the Prime option on Amazon, so the shipping if you have this category is 1 to 2 calendar days. If you do not have Prime, delivery takes 3 to 5 calendar days. Deliveries are subject to change during the festive season.

Do you want to collaborate with ProVerveo?

If you have a company with an activity related to cooking and you are interested in collaborating with us, please contact us through our contact form.

How to access the cookbook?

On the home page of this website, you can access via the ‘Recipe book’ button. The website is only accessible via the QR code received with our products, so these benefits are not available to the general public.

Home / FAQs

How do I use the ProVerveo burger press?

You can find all the information on instructions for use, safety and maintenance in the Manuals section.

How can I contact customer service?

If you have any problem or inconvenience with our products, do not hesitate to contact us through our contact form and we will help you to solve it as soon as possible.

Is it necessary to use wax paper or parchment with the press?

There is NO need to use any kind of paper to prevent the meat from sticking to our presses. They are completely non-stick.

What types of burgers can I make with this press?

Any type of hamburger can be made, whether chicken, beef, vegetable, stuffed, mini.... The presses can even be used for other types of meat such as bacon.